What Happens If You Get Hit by a Delivery Driver (Amazon, FedEx, etc.)?

A delivery van with significant front-end damage after crashing into the rear of a gray SUV. The van’s hood is crumpled from the impact, and the SUV’s back end is heavily dented. The collision highlights the serious damage that can occur when a commercial delivery vehicle is involved in a car accident.

Los Angeles traffic is busy enough, and with the rise of online shopping, we’re now sharing the road with thousands of delivery vans from Amazon, FedEx, UPS, and other services. But what happens when one of those drivers causes a crash?

Whether you were rear-ended in Silver Lake or sideswiped in Pasadena by a delivery vehicle, the process for getting compensated can be more complex than with a typical driver. Here's what you need to know.

Are Delivery Companies Liable for Crashes?

In many cases. yes, but it depends on who the driver works for and how the crash happened. Here’s how it breaks down:

If the driver is an employee:

Companies like FedEx (for some routes) or UPS hire full-time drivers. If they cause a crash while working, the company is usually legally responsible for any injuries or damage under a rule called “vicarious liability.”

If the driver is a contractor:

Amazon and other delivery apps often use third-party drivers who own their own vans or work for small subcontractors. These drivers may have limited personal insurance and be harder to trace liability to Amazon itself, but that doesn’t mean you’re out of luck.

A skilled personal injury lawyer can investigate:

  • Who employed the driver

  • Whether Amazon/FedEx was overseeing the route

  • Whether company policies or deadlines contributed to reckless driving

What to Do If a Delivery Driver Hits You

Whether it was a rear-end crash in Glendale or a pedestrian accident in Echo Park, follow these steps:

1. Call 911 and report the crash

Always document the scene, especially when a corporate vehicle is involved.

2. Get the driver’s employer info

Ask for the name of the delivery company, take photos of the van, and record the license plate.

3. Gather all possible evidence

Photos, dashcam footage, witness contacts, even logos on the package or vehicle.

4. Seek medical attention

Even if you feel okay, symptoms like whiplash or head/brain injuries may show up later.

5. Contact an attorney before you talk to any insurance company

Large corporations have aggressive insurers. You need someone on your side.

Why Legal Help Is Critical in These Cases

Crashes involving corporate delivery vehicles often mean multiple layers of insurance, confusing liability, and tight-lipped companies. You may be told to deal with a third party, denied outright, or pressured into a low settlement.

An experienced personal injury attorney can:

  • Investigate corporate liability

  • Communicate with multiple insurers on your behalf

  • Push for full compensation for medical bills, lost income, and pain and suffering

We’ll Fight Back Against Corporate Negligence

At Crowley Law PC, we’ve handled delivery driver crash cases across Los Angeles, from Koreatown to Culver City. If you’ve been hit by a driver working for Amazon, FedEx, or another delivery service, don’t face their insurance company alone.

We’ll help you get the medical treatment you need and the compensation you deserve.

Here to make it right, when you've been wronged.

And Justice for All! ⚖️

Crowley Law PC

📞 (213) 325-5248

📩 info@dcrowleylaw.com

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